Hello Partner,
Greetings from EApps Tech LLC…!!!
My name is Sravan, we have a job opportunity for you as Genesys Administrator one of our client based at San Jose, CA. Please find the job description below, if you are available and interested, please send us your word copy of your resume with following details to sravan@eappstech.com Or please call me on 919-521-4343 to discuss more about this position.
Job Title: Genesys Administrator
Location: San Jose, CA
Duration: 6 months
Start date: ASAP
Job Description:
· Genesys Inbound, Outbound and e-services certification
· 6+ years on Genesys and communication platform related work.
· Experience in middleware.
· Strong development background
· Agile working experience.
· Deep understanding of Java and Web technologies.
· VoIP technologies .
Responsibilities
● Genesys system administration.
● Installing Genesys components.
● Develop and maintenance of data integration.
● Integrating Presence, Chat and Web callback with front end web applications.
● Development of Java plugins for iWD.
● Development of routing rules using composer.
● URS and iWD rules development.
● Troubleshooting production issues.
● Support and maintenance of data integration.
● Integrating Presence, Chat and Web callback with front end web applications.
● Agent script development.
Thanks and Regards,
Sravan| Resource Executive | EApps Tech LLC | 4208 Six Forks Road Suite 1000 Raleigh NC 27609 | Ph: +1 919-521-4343 (O) | Fax: +1 919-825-4801|USA I UK I INDIA I AUSTRALIA | Email:sravan@eappstech.com | Visit us: www.eappstech.com | https://www.facebook.com/eappstech