Requirement: PeopleSoft Functional Subject Matter Experts (CRM)

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Job:
PeopleSoft Functional Subject Matter Experts (CRM) US Citizen ONLY.
Start Date: ASAP
Duration: 6 months - likely extension
Rate: 120/hr C2C -
Rate Confirmation A MUST when replying
Visa Status: US Citizen ONLY.
Interview: Phone / Skype
Client: Direct

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US Citizen ONLY.

Role and Responsibilities
• Work with functional resources to assist with functional modifications to the clients PeopleSoft CRM 9.1 implementations
• Support fit gap sessions, functional system changes, system configurations, analyzing customizations, testing, and documentation Qualifications and Education

Requirements
• 3-5 years’ experience with PeopleSoft Customer Relationship Management functional areas
• Support
• Helpdesk
• Field Services

Specific experience in the following areas:
• Integrating CRM with other PeopleSoft applications
• Category Type Detail set up and configuration
• Employee Self Service (Helpdesk)
• Installed Assets and Products
• Active Analytics Framework
• Correspondence Management
• Service Level Agreements
• Solution Libraries
• Business Projects and Scripts
• Experience with GIS (ESRI) integration
• Experience with CRM 9.1 is mandatory
• Experience with Helpdesk workflow
• Business process analysis and customization review experience is a plus


Ron Witcher

StaffingPipeline
5001 California Ave., Suite 140
Bakersfield, CA 93309
661-665-1919

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