Need : Track Lead @ Atlanta, GA

Hi Friend,

Hope doing great!!!!

 

I have an urgent opening on Track Lead Position with my client. Please send me the resumes with full name, contact details, Salary, and availability date.

 

Requirement details:  

Title            : Track Lead

Duration    : 12 Months

Location    : Atlanta, GA

Job Description:

Job Description

The Norfolk Southern Information Technology WorkSite Development and Support Team administers and supports our WorkSite Document Management environment.  We are looking for a motivated self-starter who has demonstrated successful experience supporting WorkSite within an enterprise production environment.  The ability to work with technical and business partners across functional areas to identify and resolve issues is critical to this role.

 

Required Experience and Skills       

  • Knowledge of WorkSite Server 9.0 SP1 Update 2a with the use of caching servers, WorkSite IDOL   8.5 SP3a,  and WorkSite Communications Server for Exchange – 9.0 SP1 
  • Experience supporting legacy and matter-centric users of FileSite/DeskSite 9.0 Update 5
  • WorkSite support in a large (1000+ users) enterprise production environment
  • Proficient in navigation and use of Outlook and MS Office products for purposes of troubleshooting with WorkSite users
  • Strong problem solving of issues with enterprise client/server applications
  • Strong customer support and interaction in a large enterprise environment
  • Strong work ethic and team player
  • Excellent verbal and written communication
  • Ability to effectively multi-task

 

Typical Required Tasks

  • Add new WorkSite users
  • Complete bulk WorkSpace creation requests
  • Handle outage procedures
  • Complete document deletion requests
  • Recover deleted files
  • Complete weekly audit reports
  • Resolve WorkSite integration issues with Microsoft tools
  • Create new WorkSpace templates
  • Resolve Communication Server integration issues
  • Troubleshoot Caching Server connection issues

·         Research IDOL issues

 

Thanks and Regards

 Susan Brick

Ph: 630-315-9527 || Fax: (630) 206-2397

Agile Enterprise Solutions Inc || "Ensuring Client's Success"||

Email : susan_brick@aesinc.us.com    || www.aesinc.us.com

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