| Job Title: Senior PMO Duration: 6+month Client Location: Woonsocket, Rhode Island Business PMO for client’s digital marketing retail programs. Candidate will work with the senior leadership of the following departments: - Product mgmt - Marketing - Retail group - digital executions Candidate should have very strong program management skills and be comfortable working with and driving programs for Sr. Level Clients Client-facing skills should include - Organization of senior clients & their programs - Sr-level meeting organization & facilitation - Developing & leveraging existing operations tools - Stakeholder Mgmt Responsibilities: Planning & Estimation • Review the overall plans for the program, ensuring that all project are effectively planned in terms of priorities and deliverables • Review project estimations in terms of time commitments and staffing the right people across the program • Ensure effective scoping and estimation across projects to produce win-win results Stakeholder Management • Build strong business relationships with third-party partners and/or vendors as necessary • Build relationships with program managers across geographies to deliver effectively on GDD projects Issue and Risk Management • Identify, quantify and track issues and risks in the project. • Create and analyse reports on track status, issues and risks and report the major risks and issues to the Project leadership and stakeholders. • Assess business impact of issues and risks to the project • Derive and drive issue and risk resolution solutions to ensure effective delivery and mitigation of the business impact • Ensure that regular risk reviews of the project take place; prepare materials for risk review meetings • Balance the considerations on various projects in terms of processes, procedures, organization, performance etc • Analyse reports on the project status, risks and issues and prioritize in terms of resolution strategies • Drive effective communication of issues and risks to the client Quality • Review overall program metrics to ensure compliance to quality on all client deliverables • Establish project processes through all projects to ensure process compliance • Review SLAs compliance status on an ongoing basis and make strategies to overcome non- compliance • Review corrective measures taken by delivery leads for non-compliance • Own and proactively drive the delivered margin of the Projects Client Management • Understand the client’s business drivers and ensure benefits realization for the client • Build strong relationship with the client appropriately to engage the client at every stage in the project life cycle • Review the tradeoffs and impact involved in designing the technical aspects of the solution to the client and the team • Build and manage senior client relationships (expectations, communications, escalation, etc.) • Understand the Clients culture, capabilities, team structure and take decisions to ensure success for the client Team management • Provide leadership to the team at every stage during of the project. • Review the key objectives of all projects and clarity the linkage of tasks to the overall objectives • Build a positive, collaborative working environment for the team • Coaching and mentoring the delivery managers on technology and the client business to help them deliver to the client expectation • Actively get involved in company events such as hiring, training and internal initiatives Commercials Management • Reviewing and tracking the project ending Margin • Reviewing and tracking of expenses with respect to the budget and margins • Team and Leverage mix with respect to impact to the benefits realization on the program • Contributing to sales through expanding existing buying points in the client Avinash Tenkar Sr. Recruiter Email: avinash@xperttech.com ph:781-780-2939X3015 Fax: 781-207-0709 |
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