Hi,
Pl find the job below and let me know if you have any consultant’s available
Application Support Position
Woodbridge, NJ
9m+
Phone and in Person
Job Summary and Primary Responsibilities:
• Provide second level support for multiple business applications
• Use online system to log, update, and follow up on assigned business
application issues until issue is resolved and closed
• Prioritize, analyze and troubleshoot application issues
• Communicate resolution to end user
• Escalate issue to development team for resolution, when required
• Work with QA team and eLearning staff, as required
• Review application release notes to stay current with modifications to assigned business applications
• Attend business application training sessions as scheduled
• Conduct end user training as assigned
• Assist and transfer knowledge to other support staff
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Candidate Qualifications (Experience, Education, etc.):
• Strong analytical and problem solving skills
• Ability to liaise between multiple teams
• High level of self-motivation and initiative
• Excellent written and verbal communication skills
• Ability to work independently and within a cross-functional team environment
• Excellent time management, organizational and multi-tasking skills
• Ability to present business application related information to end user
• Good knowledge of Word, Excel, and Power-point software
Thanks and regards,
Avinash
Senior Talent Acquisition Specialist
Phone: (732) 283-2647 Ext 150 Email: avinash@systemedge.com
an E-Verify Employer
MBE Certified | SBE Certified – State of New Jersey, State of New York, State of Pennsylvania
